New Custom Hairs!
Our custom hair printing is back up and running again and we have an assortment of new custom hairs available!
- Queen Nehalania
- Sailor Iron Mouse
- Jinx
- Vi
- Shion
- Saiki Kusuo
News
Pause on Resin printing
We have a temporary pause on custom resin printing until some replacement parts arrive for the 3D printer. We hit the limit on the FEP release film on our vat and are waiting for some replacement parts to refresh it. We're upgrading to a quick release vat which can change out the films quickly so there won't be any down time in the future. Hopefully this delay will only be a few days.
4 new custom hairs added and new commissions coming.
We just added resin models for Jean Grey and Cyclops from X-men as well as Nefer and Arlecchino from Genshin Impact. Check them out in the resin printed items section.
Also from the list of hair requests we are going to be commissioning Mercedes from fire emblem and Miaka from Fushigi Yugi. Also G'raha Tia and Corbeau are being worked on for this month.
Hold Order Membership issue resolved
The problem with PayPal not being able to be used for membership payments has been resolved. If you have any issue placing hold order, verify that your payment method is current on your membership account so that your membership is active.
Hold order membership payment issues
Currently we are having a system issue between shopify and PayPal where PayPal can not be used for membership payments. We urge people to switch to using Google pay, shop pay, or use a debit or credit card instead in order to keep your membership active. Any accounts which lapse due to failed PayPal payment will NOT be closed and will remain open, you will just have to renew with a different payment option to use the hold membership service currently. We are working to resolve the issue as soon as possible.
This issue only affects membership payments and all normal orders will still allow PayPal as a payment method.
Custom Hairs from survey
So our survey have shown that people are interested in pokemon character and final fantasy character hairs. In particular it looks like Corbeau from Pokemon Legends and G'raha Tia from FFXIV have had several requests each and we'll be trying to get these commissioned so we can start offering it for printing.
New Custom hair options
We're added 12 new custom hair options including Leon from Resident Evil, Frieren, Jamil viper and more. Check out the custom items sections to see the new additions.
Info on Custom Hair Requests
We've already gotten a pretty significant number of requests for specific hairs and I wanted to take a moment to clarify a few things.
Firstly we work with a few model designers and purchase the use of their models. If we get multiple requests for a specific character hair we can always commission them to be created and start offering them. Outside of this we simply will be adding whatever they create as they create them. Requests will simply be noted and any repeat requests will be considered for commissioning.
Secondly, we have gotten several requests for prints of official hairs which we WILL NOT be doing. Our primary objective has always been to focus on authentic parts and prevent the distribution of bootlegged products and while custom hairs is a fine line distinction, we do aim to focus on making custom hairs for characters that don't have a Nendoroid or in some cases offer a variant hair that may not be made but is appropriate for the character.
Lastly we do want to make sure that the expectations of the quality of the product is understood. These are crafted items in every sense of the word and are not factory produced. They require us to do some cleanup and the item will never be "retail quality" and will have some variation from print to print. These are intended for custom makers to finish as they see fit and may require some touch ups and modification to get them to where you want them.
Empty Box Request Service Ending
Effective this week we have discontinued the empty box request page due to lack of response from customers we attempt to reach out to in response to their form requests. Since we are adding additional customization services we need to strip out this less performing option from our services.
Sell Your Stuff Offers Update
We are continuing to work through the queue of offer requests that have been submitted over the last 2 months. We have just sent out some offers for submissions around the first week of December and will be continuing to send out more offers once we build up enough funds to once again make more offers. Rather than closing the submission page, we simply will be continuing down the queue as we are able to. I'd like to remind people not to reply to your submission receipt email to follow up if we don't respond because that will reset your contact to the end of the queue. If you wish to reach out directly in a separate email or using the contact form, that's totally fine and will preserve your request's place in line.