Effective immediately, we will no longer honor cancellations or edits to any Hold Orders once the items have been pulled for your cache. If there are items you no longer want in your Hold Orders, you are welcome to follow the standard return process and we'll issue a credit or refund as appropriate for any returned items, less the 10% restocking fee. Making edits to existing cache orders is problematic and given how the back end of the inventory system works, it's just cleaner and easier for us to handle them like any other return rather than editing existing orders. Sorry for any inconvenience and hope you understand our dilemma . Any questions on the matter, feel free to reach out.
Secondly just a reminder that ALL PACKAGES now include up to $100 of insurance on First class, and up to $200 on priority mail packages if you opt to purchase priority. If your order is worth more than $200 we highly recommend purchasing the insurance addon which can be found on every product page as a suggested upsell item. This $3 item will cover orders for up to $500 for each quantity of the insurance you purchase. So if you order is worth $350, buy it once, if it's $620, buy it twice and the total value is covered.
In short you do not need to purchase the insurance if your order is less than $100 on first class, or less than $200 if shipping by Priority mail.